7-Day Satisfaction Guarantee & Refund Terms
Our explicit terms governing refund eligibility, processing windows, and digital product fulfillment for the Global Sourcing & Supplier Due Diligence Toolkit.
7 Days
Satisfaction window
5–7 Days
Credit processing timeline
$0.00
Shipping fees (100% digital)
Refund Eligibility & Processing Guidelines
We maintain a straightforward 7-day satisfaction guarantee for all purchasers of the Sourcing & Supplier Due Diligence Toolkit. If the framework fails to streamline your supplier audit process or mitigate overseas procurement risks, you may contact our support desk at support@globalpivotshub.com within 7 days of purchase to request a prompt evaluation and refund. Approved refunds are credited directly back to the original payment method within 5 to 7 business days.
Please note that because all digital files—including PDF guidebooks, Excel audit matrices, and bilingual RFQ scripts—are fulfilled electronically and instantaneously via automated email upon checkout, cancellations are not permitted post-delivery. Support requests received outside the 7-day satisfaction window or regarding failure to download files rather than operational merit are handled on a case-by-case basis by our Mumbai operations team during standard business hours.